Bigpond Account After Deleting Still Says Password Incorrect

 In the event that you have deleted your BigPond email account and you are still getting password incorrect messages from the email when trying to access it, the root of the issue could be the cache of the login details or in the case of improper deactivation of the account. First, make sure that your BigPond is completely erased through Telstra’s My Account portal. If it has, go to all the devices where you were logged into your BigPond account, log out, and also delete the browser cache or app data for email clients which you had used the account.

If the said problem continues on email programs like Outlook or the Gmail application for smartphones where the problem is on the application and the save password is removed then go to the application settings and barring any access of the BigPond account stay hard. This action ensures that such details are no longer available on the device and the prompts do not recur when logging into the application that states the password is wrong. Go ahead and restart the device as well after the above so that all data on the above is brought down. If other approaches do not work in resolving the matter, please talk to Telstra support for further help as they can assist in confirming whether the deletion of the account was successful or not and assist in troubleshooting any remaining access methods to the account.

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-melbourne/

More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-support-australia/

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